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Security Risks When Using Dropbox and Other File Sharing Apps

Consumer Grade File Sharing Apps

In case you’re working with Dropbox, OneDrive, Google Drive or similar consumer-grade file sharing and sync apps, read on! Those applications present an enormous danger to your business because company information can be distributed everywhere without central supervision of what data is shared and with whom. Additionally, over seven MILLION Dropbox accounts wefile-sharing-re hacked, providing cybercriminals a route into the company’s network.

It is much more significant when your company has accessibility to economic, medical or other private data. Utilizing file sharing apps like these are an obvious and immediate violation of data breach and compliance regulations. In conclusion, DON’T Employ Them FOR Business DATA and work with only company-approved, business-grade file-sharing programs.

Would like additional information on this delicate file sharing matter? Get our no cost report: “Little Known Security Facts about Dropbox and Other File Sharing Apps.” Click here to get instant access.

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Embracing The Age Of Mobility and The BYOD Workplace

The Age Of Mobility

OVERVIEW

In today’s always-connected world, the time-honored separation of work and personal time is quickly disappearing. Mobile devices such as laptops, netbooks, tablets, and smartphones have fundamentally changed how all of us live and work. With work no longer confined to a physical office space, or limited to traditional business hours, we’ve created an increasingly mobile and dispersed workforce capable of working anywhere at anytime. 3 out of 5 workers today no longer believe an office presence is necessary for a productive day’s work. By 2015, the IDC estimates the U.S. will have over 200 million people working remotely.

By now, it’s obvious that BYOD (BringYour-Own-Device) isn’t just another buzz-worthy acronym or a workplace trend that will eventually fade; it’s part of the complete restructuring of the conventional way we’ve worked up to this point. There is simply no going back to the way we were. With or without company approval, employees prefer working from devices they own and are most comfortable with, meaning it’s out with yesterday’s loud, clunky and slow in-office desktop PCs and in with today’s feature-rich, on-thego, employee-owned mobile devices.

Although many small-to-midsize businesses (SMBs) have fully embraced BYOD for its countless benefits, this proliferation of employee-owned devices accessing company databases, files, and email servers is unprecedented. It is also risky because it increases vulnerability to security breaches and data loss. Which raises the question: are workplaces today responsibly ushering in BYOD with safety, security, and long-term adaptability in mind?

In this e-guide, we will examine the pros and cons of BYOD and outline five safe BYOD practices to ensure a safer and smoother transition into this age of mobility

THE MAINSTREAMING OF BYOD

It’s hard to believe that just a decade ago work mobility was practically nonexistent. We worked from cubicle farms with workstations and desktop PCs straight out of the movie Office Space. The office was our only access to the company network. Select employees might be provided with company-issued laptops with pre-loaded software useful for work. Perhaps they’d be trusted with FTP (File Transfer Protocol) privileges to access and transfer files to the server. Cell phones were actually just phones. Even when BlackBerrys were introduced to the business world, allowing people to use a mobile handheld device to access their work email and manage their schedule for the very first time, the BlackBerry Enterprise Server made it easy for IT departments to configure and manage the device.BlackBerrys eventually gave way to iPhones and Androids. Laptops eventually gave way to iPads and tablets that combined laptop usability with smartphone portability.

Meanwhile, the number of public WiFi hotspots grew, making employees eager to access their company network and work files from just about anywhere through their mobile device. Today, BYOD has become the “new normal”. A recent poll of 1,021 small business owners in the United States found that 68% allowed employees to use personal devices for work. 79% of CIOs at businesses who aren’t encouraging BYOD believe employees access their network with unauthorized personal devices every day.

Initial resistance to the BYOD movement has proven to be futile. Gartner, a technology research firm, predicts that 90% of businesses and organizations will support the use of personal devices for work purposes by the end of 2014. And it certainly seems that more business owners today are seeing the upside of BYOD, which include…

Increased Production
On average, it has been approximated that businesses gain 9 additional hours of productivity per week when employees use personal devices.

Improved Service

The benefits of this increased production and greater flexibility naturally extend to clients and customers since mobility allows workers to resolve escalated issues or almost instantly reply to inquiries outside of normal work hours. It is common these days to receive an email response after 5pm with a “Sent from my iPhone” tagline at the bottom.

Reduced Costs
Transferring IT hardware and equipment expenses to employees can save SMBs significant money. A study conducted by Cisco’s Internet Business Solutions projected that U.S. companies utilizing BYOD can save up to $3,150 per employee each year. Additionally, since consumers are drawn to the freshest technology, and the latest upgrade to their device of choice, businesses no longer have to budget to continually upgrade to keep up with technological advances.

The adoption of BYOD can be beneficial to small businesses but it shouldn’t compromise company or customer data. Developing a comprehensive BYOD policy minimizes risk while still granting full (and secure) access to the files and applications your employees need, regardless of where they are.

FIVE TIPS TO SAFE BYOD AND MOBILITY

1. Create a Mobile Device Policy and Enforce It

Don’t be afraid to spell out what employees are expected to do – and not do – with their mobile devices. It’s important to remember you aren’t only managing devices but people as well. This is where you define acceptable and unacceptable behaviors and make it clear that there will be no exceptions.

Clearly define what types of devices are allowed. While you want to support a mix of the devices employees are most likely to carry, a line has to be drawn somewhere to prevent things from becoming unmanageable. No company, especially a small one, needs to open up things to 30 mobile devices. Minimum standards for device age and capabilities should be set. Newer technology will obviously have better security features. For instance, anything before the iPhone 3G will not permit device-level encryption. Every policy should address acceptable personal device use when it comes to web browsing, app downloads/usage, public Wi-Fi protocol, and data transmission/ storage guidelines.

2. Keep Devices Lock & Password Protected

Your employees are using devices they take with them everywhere. You have no idea where they are at any given moment of the day. More importantly, you can only hope that their mobile device is either with them or stored away safely. Devices that aren’t password protected, which are left out in the open unattended, pose a huge risk.

Keep in mind that 46% of people who use their mobile device for work admit to letting others use it from time to time. Many devices have free built-in security controls such as locked screens, the abilitage-of-mobility-byod-san-antonioy to remotely wipe out the device after multiple successive failed authentication attempts, and even GPS trackability. Passwords should be strong and frequently updated. Employees should also be advised to not keep written passwords lying around.

3. Immediately Disconnect Terminated Employees or Voluntary Leaves

Be sure to remotely wipe company data from the personal device of any employee who is terminated or voluntarily leaves the company. Ideally, this data should be retrieved. This is one reason a SMBs mobile device policy must address where employees are to edit and save files. Many SMBs these days require all files to be shared, edited, and saved on Cloudbased software like Dropbox.

4.Use Available Encryption Technologies

Business critical files, folders, and hard drives should be encrypted for reliable protection against unauthorized access. Encryption prevents sensitive data from being read by potential hackers as content is transferred to and from mobile devices.

5. Use a Mobile Device Management(MDM) Solution

MDM solutions are a cost-effective means to ensure that any mobile device accessing their network is identified, controlled, and monitored. This method of centralized management makes it easy to configure devices for enterprise access, stipulates password policy and encryption settings, locates and remotely clears and locks any lost or stolen device, automates security updates, and proactively identifies and resolves device or app issues.

CONCLUSION

Any potential return from the increased productivity and reduced operating costs associated with BYOD is nullified if sloppy management of these devices leads to expensive security breaches and data loss. While SMBs undoubtedly want to accommodate employees wishing to use their own devices, they must also guide them to acceptable and safe usage.

Employees are likely to resist being told what to do with devices they own, but a secure BYOD environment is only possible if a mobile device policy is written and enforced with no exceptions whatsoever.

SMBs are encouraged to ease into BYOD a little at a time. Start with just a few employee-owned devices to test security and scalability. Always remember to keep your mobile device policy constantly updated and stay in front of emerging trends and approaching market releases.

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An Easy Way To Get Your Computer Problems Handled

You Pay Your Current Computer Guy Good Money To Keep Your Computer Network Up, Running And Problem Free, So Why Are You Still Having Constant Computer Problems?

If you are a small business owner with ongoing computer problems but doesn’t know who you can trust to fix them fast, fix them right, and make everything just W
ORK the way it’s supposed to, I have the solution you have been looking.

Finally, An Easy Way To Get Your Computer Problems Handled

My name is Jay, owner of ONIT Technology Solutions. What makes us unique is that: we guarantee to make technology EASY for you. That includes guaranteeing 60-minute or less response times, owning problems (instead of blaming your ISP, software vendor, or other outside problem), and providing good, old-fashioned customer service from English-speaking technicians who are highly trained and know what they’re doing.

Although this isn’t an amazing concept, I’m amazed at how many IT firms don’t get this right. In fact, our research has shown that most business owners like you aren’t getting the kind of service or support you want.

See What GREAT Computer Support Should Be…For FREE

As a prospective new client, we’d like to give you 2 free hours* of support to resolve the computer problem of your choice, or to perform a “health check” to check for viruses, missing security patches, faulty backups and a number of other potential issues that could be slowing down your computer and causing it to crash. Why are we giving this away for free? Because we know that once you see how quickly we make your computer problems go away, you’ll end up being a client for life

To Claim Your Free Service Call 210-263-3810 or Send us a message.

* To activate this offer you must have at least five computer in your organization.


Areas Covered

We provide a wide range of computer problems resolution and IT Consulting services in San Antonio, as well as, cloud services, computer IT support, network services and data backup plans to get rid of computer problems to businesses throughout south Texas and Schertz, Seguin, Boerne, Canyon Lake, Stone Oak, Universal City, Pleasanton, Castle Hills, Leon Valley, Converse, Shavano Park, Cibolo, Olmos Park, Live Oak, Timberwood Park, New Braunfels.

Computer problems management in San Antonio with local experts who can help and visit your business to resolve computer problems: Cloud services, IT Support San Antonio, Stone Oak IT Consulting, Leon Valley Network Services, San Antonio Data Backup Plan and Disaster Recovery, Stone Oak Information Technology Consulting and San Antonio Anti-Virus and Data Security.

 

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IT Outsourcing Isn’t A Dirty Word: Meet Managed Services, Your IT Team’s New Best Friend

IT OUTSOURCING: AN INTRODUCTION

Small-to-medium-sized businesses (SMBs) generally don’t have the resources to fully support all IT infrastructure needs. Even if your business has one or several in-house IT technicians on payroll, they’re often so bogged down by routine daily tasks that their talent is wasted. The very core of your business infrastructure is jeopardized if they’re overworked and vulnerable to error. This employee isn’t adding nearly as much value to your business as they should be. It’s not a good place for them or you.

According to the research group Gartner, over 65% of IT budgets go towards tasks that do nothing more than keep the lights on. This means SMBs investing in their technology aren’t necessarily improving operations and efficiency or enhancing their security. They’re just keeping the wheels turning.

The concept of “IT managed services” has evolved through the last decade. Today, managed service providers (MSPs) are being used by small businesses to cost- effectively manage, service and support their IT processes. MSPs are often called in as an alternative to adding additional in-house staff. Unfortunately, this also means MSPs are typically seen as a threat to the job security of any IT employee that fears they’re about to be replaced by “outsourced” help.

In this e-guide we will explain how a hybrid approach, utilizing managed services, cloud services, and internal IT support can truly be the best of all worlds. They simultaneously help SMBs achieve a greater return-on-investment (ROI) on their IT costs while allowing existing in- house IT resources to be channeled into more valuable development roles.

A Happier, Less Overwhelmed In- House IT Staff

Many of those never-ending mundane tasks performed by in-house IT support on a daily basis can be automated. While this could easily be interpreted as suggesting on-site staff aren’t necessary, that couldn’t be further from the truth. Your current IT support can leverage all of the benefits of MSP services such as:

• Proactive management
• Remote monitoring
• End-user help desk
• 24/7 network operations center
• Disaster recovery/business continuity solutions
• Security audits/updates
These services free your in-house IT support from much of the routine daily maintenance and support taking up most of their workday. This enables them to expand their role and work on more meaningful projects. They’re also happier on the job since they’re no longer perpetually overwhelmed or feeling as if they’re wearing too many hats. In this case, MSPs remove the burden of routine tasks from internal IT support, allowing them to make better use of their time. With access to the MSP ticketing and monitoring system, and support from the 24/7 Network Operations Center (NOC), in-house IT have help identifying and addressing system issues before they become business disrupting problems.

Additionally, daily interruptions like constantly having to run to Susie’s computer to figure out why her system is running slow can instead be handled by the Help Desk.

Guided Focus, Direction and Prioritization

Working with a MSP gives existing in-house IT support some much needed focus and direction. MSPs commonly offer a complimentary consultation and network assessment that evaluates the overall performance and health of your IT infrastructure. From there, the MSP will recommend the products or services most beneficial to current IT needs. This evaluation helps internal IT determine what system oversight and future planning they should be doing. A queue can be created where projects are evaluated and ranked by what’s most critical. Any regular system maintenance tasks can be performed by the MSP while in-house IT can focus on processes that will drive down costs or potentially increase revenue.

Fewer Instances of Failure and Human Error

A high percentage of costly security breaches are the result of human error. This is often because IT employees are stretched too thin and overlook vital security measures, such as applying tested security patches or updating anti-virus software programs. Working with a MSP will eliminate much of the work overload that often leads to system or security vulnerabilities. Systems can be backed up in the cloud for an immediate full system restore if needed. Internal IT support will no longer bear sole responsibility for the constant availability and security of stored data.

Many of the issues that become costly business disruptions for SMBs, such as downtime-inducing hardware, software, and application failures, are completely preventable if they’re detected and addressed early enough.

It’s a reality that your systems run 24/7, but you likely don’t have the resources right now for a 24/7 IT staff.

Existing in-house IT support will find their workload to be much more manageable with the help of MSP services like the Remote Monitoring and Management (RMM) tool and the 24/7 NOC. Systems are monitored around-the-clock through a comprehensive interface that can even be viewed on a mobile device. Alerts will notify the in-house IT staff of any potentially threatening issues on the horizon.

SUMMARY

Many SMBs have some incredibly gifted and skilled IT employees on staff that are burdened with way too any responsibilities and tend to get stuck in a routine each day. These employees would be solid contributors to your business if they weren’t running around extinguishing tech fires and handling monotonous tasks that are below their skill-level.

A good MSP acts as an extension of the business they’re servicing. SMBs and MSPs will work very closely together but caution must be taken, as any internal IT staff will likely consider a MSPs presence to be intrusive and a threat to their job security.

SMBs must convince their internal staff that embracing the cloud and leveraging the service desk and RMM tools of a MSP will only make their jobs more manageable and less stressful. Freeing them from manual tasks will allow them to work on projects that matter- developing applications, concepts, and strategies that will benefit the company or organization’s bottom line rather than spending the day tending to the intern’s computer after she clicked a malicious link in a phishing email. Your existing on-site IT support can do much more for your business as you cut costs by exploiting the industry’s best practices, latest tools, and newest technology.

15-Point IT and Security Assessment Gives You and Your Team Complete Peace Of Mind:

At no cost or obligation, our highly trained team of IT pros will come to your office and conduct a comprehensive 15 Point IT and Security Assessment to uncover loopholes in your company’s IT security and structure.

After the audit is done, we’ll prepare a customized “Report Of Findings” that will reveal specific vulnerabilities and provide a Prioritized Action Plan for getting these technology problems addressed fast. This report and action plan should be a real eye-opener for you since almost all of the businesses we’ve done this for discover they are completely exposed in a number of areas to various threats.

To Get Started And Claim Your Assessment, Go Here Now: www.123onit.com/not-just-lucky or call our office at 210-263-3810.

Don’t delay! Because of the intense one-on-one time required to deliver these Cyber-Security Audits, we can only extend this offer to the first 7 who respond by March 31st.

* In order to qualify for this offer, you must be a company with 5 or more PCs.


Areas Covered

We provide a wide range of IT Outsourcing services in San Antonio as well as, cloud services, computer IT support, network services and data backup plans to get rid of computer problems to businesses throughout south Texas and Schertz, Seguin, Boerne, Canyon Lake, Stone Oak, Universal City, Pleasanton, Castle Hills, Leon Valley, Converse, Shavano Park, Cibolo, Olmos Park, Live Oak, Timberwood Park, New Braunfels.

IT Outsourcing management in San Antonio with local experts who can help and visit your business to resolve computer problems: Cloud services, IT Support San Antonio, Stone Oak IT Consulting, Leon Valley Network Services, San Antonio Data Backup Plan and Disaster Recovery, Stone Oak Information Technology Consulting and San Antonio Anti-Virus and Data Security.

 

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5 Smart Tips To Know Before Moving Your Data To The Cloud

Moving Your Data To The Cloud

Cloud computing is all the rage these days, and while some companies are moving their whole IT infrastructure to the cloud, many others are choosing to streamline their businesses by moving individual business applications.

If you are considering moving your data to the Cloud and any of your company’s software applications, make sure to consider these 5 tips BEFORE pulling the trigger:

1. Back It Up!

Migrating data to any new location is a mess, and anything can (and usually does) go wrong. Therefore, make sure you have good, recent backup copies of everything before you make the move.

 2. Maintain An On-site Copy

At first, moving our data to the cloud can be a bit scary. What can help mitigate the risk (and the fear) is keeping a local, on-site copy of your data and network image on an NAS (network-attached storage) device. That way you have a local on-site copy in addition to the working cloud copy.

 3. Have A “Plan B” To Access The Internet

One of the biggest questions about moving your data to the cloud is “What if the Internet goes down?” To mitigate that fail point, have a business-class Internet connection as your initial and main way to connect, and then also have a second Internet connection service as a backup. If Time Warner Cable is your main connection, you might consider keeping a  AT&T wireless account as a backup.

 4. Use It As An Opportunity To Do Some Housekeeping

You could just copy and paste your files from your local machines into the cloud, but why not take this as an opportunity to reevaluate the structure and organization of that data? Here are some ideas:

– Reevaluate and/or update your file-naming conventions and file organization. A good file-naming policy will make it much easier to find files and information. Also, consider reorganizing all the folders into smarter, more efficient categories.

– Consider who will be using what and what levels of permissions are required to access files. Revisiting your permission levels will help keep sensitive data from falling into the wrong hands.

– Look at old files and consider deleting them or archiving them so they aren’t cluttering up your server and costing you money for storing and backing them up.

 5. Phase The Move 

Don’t try to migrate everything all at once. Create a transition plan and implement it. Make sure you move your files in bite-size pieces so the changes are easy to digest for your clients, employees, partners and everyone else involved. This also gives you the opportunity to test the water before taking the plunge, and it allows you to put out one fire at a time instead of having all systems down or broken.

Free Cloud Readiness Assessment And Cost Analysis Gets You Started

As a prospective customer, you are eligible for this FREE Cloud Readiness And Cost Analysis.

Free of charge (a $497 value), one of our expert cloud computing engineers will walk you through our 3-step Cloud Readiness process: 

a) Cost Analysis and Inventory. We’ll look at your current network hardware, software, data and applications. We’ll also compile an IT cost assessment to reveal your total spend on IT, including Internet connectivity, support and other fees. Our goal is to find ways we can significantly lower your overall IT costs while simplifying and improving your workflow.

b) Cloud Readiness Assessment. After looking at the above areas, we then look at how you and your employees work and see how well your applications or processes will move to the cloud to improve ease of use and lower costs.

c) Cloud Action Plan. When the assessment is complete, we’ll give you a comprehensive plan that shows how we can save you money and resolve a number of workarounds and problems you have been experiencing to date. Even if you decide not to hire us, this third-party assessment will give you a good idea of what you are able to do with the power of cloud computing.

Get yours FREE today at www.123onit.com/it-services/cloud-services/  through Spring 2015! Phone: 210-263-3810


Areas Covered

We have the tools for Moving Your Data To The Cloud. Besides that we provide a wide range of Data Backup Solutions and Cyber Security services in San Antonio as well as, cloud services, computer IT support, network services and data retention plans to get rid of computer problems to businesses throughout south Texas and Schertz, Seguin, Boerne, Canyon Lake, Stone Oak, Universal City, Pleasanton, Castle Hills, Leon Valley, Converse, Shavano Park, Cibolo, Olmos Park, Live Oak, Timberwood Park, New Braunfels.

Moving Your Data To The Cloud is easy with our streamlined technology process. Cloud computing and Data Backup Solution management in San Antonio with local experts who can help and visit your business to resolve computer problems: Cloud services, IT Support San Antonio, Stone Oak IT Consulting, Leon Valley Network Services, San Antonio Data Backup Plan and Disaster Recovery, Stone Oak Information Technology Consulting and San Antonio Anti-Virus and Data Security.

 

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The Importance of Having Data Backup Solutions

The Importance of Having Data Backup Solutions

Almost all businesses operating today rely on IT to at least some extent. Due to this fact the importance of data backup solutions are fundamental to almost all companies.

A data backup solution doesn’t simply mean taking a copy of your documents every once in a while, it is a fundamental part of day to day business and is something for which you should have a full strategy in place to manage, check and revise your backup process.

The crucial thing to remember about a data backup solution is that it’s one of those things that you very rarely need to call on, but if it doesn’t work on that rare occasion that you do need it, not only is the entire system flawed but it could very well cost you your business.

When you are looking at your backup policies, there are a few things that you should keep in mind on order to have a full proof backup strategy in place for when you need it.

Back up everything

Before you begin backing up your data, you really need to know exactly what critical data you have on your system and what needs to be backed up as well as how. It is good practice to keep a record somewhere of all of your critical business applications, what data they contain, where it is stored and how it should be backed up.

Keep backup history

Keeping a single backup of your data is definitely not sufficient and in some situations keeping 5 days’ worth of backups on rotation is not even sufficient. The reality is that every business is different, and every application has a different requirement when it comes to backup history. It is good practice to look at all of your data, the possible risks to that data and then think about how many revisions of the data you should be keeping. The answers to these questions will create the basis for your backup archiving strategy.

Keep backups off site

Whilst on site backups are great for ease of access and quick restore, it is crucial that you keep at least one set of backups off site in case of a physical disaster that renders any on site IT inaccessible.

Test your backups

All of the above will help you to build a stable and reliable backup strategy, but it is no good without being tested. The nature of backups and the fact that they are not often needed makes testing them even more important, otherwise the day you come to need them you may find that they don’t work as expected.

ONIT Technology Solutions provide data backup solutions in san Antonio and surrounding areas and can advise you on how to implement your backup strategy in a way that insures the safety and integrity of your business critical data.


Areas Covered

We provide a wide range of Data Backup Solutions and Cyber Security services in San Antonio as well as, cloud services, computer IT support, network services and data retention plans to get rid of computer problems to businesses throughout south Texas and Schertz, Seguin, Boerne, Canyon Lake, Stone Oak, Universal City, Pleasanton, Castle Hills, Leon Valley, Converse, Shavano Park, Cibolo, Olmos Park, Live Oak, Timberwood Park, New Braunfels.

Data Backup Solution management in San Antonio with local experts who can help and visit your business to resolve computer problems: Cloud services, IT Support San Antonio, Stone Oak IT Consulting, Leon Valley Network Services, San Antonio Data Backup Plan and Disaster Recovery, Stone Oak Information Technology Consulting and San Antonio Anti-Virus and Data Security.

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Cloud Computing for Small Businesses

Cloud Computing for Small Businesses

Everyone is talking about cloud computing at the moment. It really is the latest trend in the world of IT…

– it’s in almost every technology article and news item that you read – but it is also an extremely functional technology that is paving the way for the future of IT.

The arrival of cloud computing is changing the way we do IT and it is opening up an entirely new world for enterprise computing.

For those of you who aren’t familiar with the concept of cloud computing, it is basically the provision of computing services via a pool of servers rather than a single computer. To the end user the concept simply means that they are able to use many services from anywhere in the world with very little hardware requirements. For the enterprise, it means the cost of infrastructure is coming down whilst its functionality is increasing – computing is becoming less reliant on expensive hardware and more reliant on software meaning that systems can be easily and cheaply scaled out to any level as required.

How can Small and Medium Businesses afford this?

Where IT was once about expensive hardware and steep and constant learning curves for the IT professionals managing it, this move towards software defined computing is actually extremely beneficial for small businesses.

A look at how email for business is evolving would give a great example of this. Traditionally email services in the enterprise would run on Microsoft Exchange which would need to be installed on site using expensive hardware in the form of an exchange server.

This equipment and software is very expensive, especially for small businesses and also comes with a requirement for constant maintenance and management which also comes at a cost.

Cloud computing has seen the introduction of Microsoft office 365 which is the same enterprise email functionality, running on exactly the same Exchange based server systems, but provided via “the cloud” with no on-site hardware or software requirements and at an extremely low monthly cost.

For small businesses this means exactly the same enterprise functionality with none of the upfront costs, on-going maintenance or upgrade of physical servers and/or software.

Cloud Computing In Other Areas

There are of course many other areas of cloud computing – there are lots of software as a service (SaaS) solutions that can replace existing systems as well as DaaS (desktop as a service) environments that can help to modernise the small business IT landscape, increase functionality dramatically and also reduce capital outlay and on-going maintenance and upgrade costs.

If you are interested in finding out more about how cloud computing can help to modernise your IT and also reduce capital expenditure please contact ONIT Technology Solutions for any Cloud Services in San Antonio.


 Areas Covered

We provide a wide range of Cloud Computing solutions in San Antonio as well as computer IT support, network services and data backup plans to get rid of computer problems to businesses throughout south Texas and Schertz, Seguin, Boerne, Canyon Lake, Stone Oak, Universal City, Pleasanton, Castle Hills, Leon Valley, Converse, Shavano Park, Cibolo, Olmos Park, Live Oak, Timberwood Park, New Braunfels.

Cloud Computing and data security management in San Antonio with local experts who can help and visit your business to resolve computer problems: Data Theft Protection, IT Support San Antonio, Stone Oak IT Consulting, Leon Valley Network Services, San Antonio Data Backup Plan and Disaster Recovery, Stone Oak Information Technology Consulting and San Antonio Anti-Virus and Data Security.

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Microsoft Hosted Exchange Buyer’s Guide

Microsoft Hosted Exchange Buyer’s Guide

Introduction

Messaging lies at the heart of a business’ ability to communicate, to interact quickly and effectively with everyone from employees and suppliers to clients and prospects.

Yet supporting an on-premise messaging solution absorbs much of a business’ IT dollars. In addition to buying the software, you must expend resources on maintenance, implementation, upgrades, licensing, support and archiving. Downtime – whether scheduled or due to failure or disaster – costs money, disrupts business operations and creates customer dissatisfaction, especially in a world where the vast majority of users check their emails from home, from on the road and after-hours.

Comparing Costs

Although many decision-makers claim on-premise Exchange implementations are less expensive to deploy and operate than Microsoft Hosted Exchange, the opposite is often true.  Just add up the dollars: A 10-person on-premise Exchange solution costs $389.78 vs. $27.00 per seat per month for a Hosted Exchange solution, for a total whopping savings of $362.78 or 93 percent, according to Osterman Research. At 100 users, on-premise costs $37.29 per seat each month compared with a hosted service’s cost of $12.25 for savings of $25.04 or 67 percent. With 1,000 users, on-site costs $20.72 for each seat every month vs. $9.85 for hosted for savings of $10.87 or 52 percent, Osterman Research finds.

It is not surprising then that even some large enterprises are migrating to Microsoft Hosted Exchange: GlaxoSmithKline, for example, is moving its 100,000 users to Hosted Exchange, the giant pharmaceutical company said in March 2009.

There are other savings, too. Because the cost-per-seat is fixed over the contract’s lifetime, your business has a predictable monthly outlay without the risk of unforeseen expenditures. If you support Exchange internally, you must take into account potential disruptive forces such as natural disasters, power outages and office relocations that can add unforeseen costs to your on-premise Exchange management budget.

As you add employees, you run the risk of maxing out your internal infrastructure, forcing you to expend dollars and hours buying and installing servers, storage and other infrastructure to support new hires. Of course, this adds more costs to your existing Exchange budget at a time when you would rather spend IT funds on using technology to solve business challenges.

Finding A Microsoft Hosted Exchange Partner

Having decided to use a Microsoft Hosted Exchange solution, it’s time to research the many providers that will vie for your business.

Like any relationship, you want a true and trustworthy partner with a history of success, of profitability and of adherence to its Service Level Agreements. Speak to existing customers, and ask them about performance, adherence to SLAs, speed of response and technical support. Ensure your list of candidates operates in the black, with money in the bank and a proven business model. In a world of mergers and acquisitions -as well as business closures – it’s important to find a partner with a positive track-record, one that will be around for the long-term as opposed to a start-up facing a steep learning curve, and financial and customer-service challenges.

ONIT Technology Solutions – includes a 99.999 percent uptime guarantee, equivalent to less than six minutes of downtime per year.  Although some companies claim 100-percent uptime, this is unrealistic and generally is viewed as marketing-speak. To support its high-level uptime guarantee, we invest solely in technology from industry-leading vendors such as Cisco and Dell.

In addition to providing 24×7 access to Microsoft Hosted Exchange, your Hosted Exchange Provider should deliver email archiving; ensure continuity; encrypt emails; and protect you from spam, phishing, viruses and other malware. Make sure the solution encompasses mobile devices such as BlackBerries, cell phones and Personal Digital Assistants (PDAs).

Discuss how the service provider migrated other companies from an on-premise Exchange environment or how they worked with a company’s previous hosted Exchange provider. Were there any problems? Does the service provider offer customization? What other value-added services do they offer? For a list of questions to ask your prospective hosted Exchange provider, see the callout box.

ONIT Technology Solutions uses proprietary infrastructure technology that works with Microsoft Exchange to make it easy for businesses to set-up, manage and secure their email. During migration, we guide you through a migration process whose pace you control. Since the migration is conducted over the phone, you can ask questions in real-time. Many other providers use email or knowledge-based instructions for cookie-cutter guidance. WE developed proprietary tools to simplify, automate and streamline migration.

As well as the live migration support, we employ a slew of Microsoft- and RIM-certified Exchange support staff to provide you with complete access to Exchange experts. Many other service providers staff their support lines during regular business hours, even though many users access email at odd and off-hours.

It’s critical that your hosting partner has the resources you need to answer questions, whether during migration, day-to-day operations or in an emergency. All-too-often, hosting providers have a skeleton or non-existent support staff after-hours, often the time at which most problems arise as your end-users try to access Exchange while away from their office.

Conclusion

Just as you scrutinize the providers of your on-premise technology, dig deep into the claims your prospective hosted service providers make. Speaking to existing clients is an invaluable way to gauge providers’ veracity. Asking the hard questions now should create a true partnership that enables hosted Exchange services to live up to its promises.

You can find more information on this topic here:
20 Questions To Ask Your Prospective Hosted Exchange San Antonio Provider

 

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A Cyber Security Breach? We Are Just A Small Company!

Just Because You’ve Been LUCKY Enough To Avoid A Cyber-Attack Doesn’t Mean You’re Not At Risk

15-Point Cyber Security Audit Will Reveal Where Your Computer Network Is Exposed And How To Protect Your Company Now.

Imagine walking into your office one morning to discover your computer network was breached by a hacker, exposing not only YOUR company’s data, but also all of your client records and private communications. Imagine the embarrassment of having to notify your clients and vendors that, because of you, their private and possibly personal information may now be in the hands of cybercriminals. And hopefully that’s the only damage done.

Operations could be halted or severely limited for days, possibly weeks. Your data corrupt to the point of being useless. Clients lost. Potential lawsuits and government fines for violating data-breach laws. Cyber security. The exorbitant emergency IT fees to get everything restored to working order fast. Then there’s the risk of your bank account being drained dry – and because you’re a business, you are NOT protected by the banks in the same way individual consumers are. Any money stolen out of your accounts could simply be gone forever.

I know you’re tempted to think, “That won’t happen to us. We’re just a small company. Who’d want to hack us?” Which is exactly what cybercriminals WANT you to think!

With St. Patrick’s Day this month, I want to take a moment to remind you that just because you’ve been “lucky” enough to avoid an incident like this in the past doesn’t mean you’re not at risk – in fact, that’s a very dangerous way to think.

That’s why during the month of March, we are offering your business a FREE comprehensive Cyber Security IT Audit that will reveal your exact risk score on over 15 common security loopholes cybercriminals use on a regular basis to get around firewalls and antivirus software to gain entry to your computer network. Normally we charge $497 for this service, but we’ve decided to give it away to the first 7 lucky companies who request it by March 31st.. All you have to do is call our office at 210-263-3810 or go online to www.123onit.com/not-just-lucky to request it.

15-Point Cyber Security Audit Gives You Complete Peace Of Mind:

At no cost or obligation, our highly trained team of IT pros will come to your office and conduct a comprehensive Cyber Security Audit to uncover loopholes in your company’s IT security.

After the audit is done, we’ll prepare a customized “Report Of Findings” that will reveal specific vulnerabilities and provide a Prioritized Action Plan for getting these
security problems addressed fast. This report and action plan should be a real eye-opener for you since almost all of the businesses we’ve done this for discover they are completely exposed in a number of areas to various threats.

To Get Started And Claim Your Assessment, Go Here Now: www.123onit.com/not-just-lucky or call our office at 210-263-3810.
Don’t delay! Because of the intense one-on-one time required to deliver these Cyber-Security Audits, we can only extend this offer to the first 7 who respond by March 31st.

* In order to qualify for this offer, you must be a company with 5 or more PCs.


Areas Covered

We provide a wide range of cyber security services in San Antonio as well as, cloud services, computer IT support, network services and data backup plans to get rid of computer problems to businesses throughout south Texas and Schertz, Seguin, Boerne, Canyon Lake, Stone Oak, Universal City, Pleasanton, Castle Hills, Leon Valley, Converse, Shavano Park, Cibolo, Olmos Park, Live Oak, Timberwood Park, New Braunfels.

Cyber security management in San Antonio with local experts who can help and visit your business to resolve computer problems: Cloud services, IT Support San Antonio, Stone Oak IT Consulting, Leon Valley Network Services, San Antonio Data Backup Plan and Disaster Recovery, Stone Oak Information Technology Consulting and San Antonio Anti-Virus and Data Security.

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20 Questions To Ask Your Prospective Hosted Exchange San Antonio Provider

20 Questions To Ask Your Prospective Hosted Exchange San Antonio Provider

How many users do you support today?  Service providers with only a handful of clients face an uncertain future.

What does your SLA provide? No one can provide a guaranteed 100 percent uptime so beware over-inflated promises or, conversely, providers with no written SLA.

How financially-sound is the Hosted Exchange San Antonio service provider?  If a hosting company disappears, your Exchange implementation is at risk.

What do current customers say?  Nobody knows a service better than existing clients, so make sure you get concrete answers to hard questions about reliability, access, customer service and any problems they’ve experienced.

Do you have Microsoft-certified technicians on-staff?   Your Exchange host should employ Microsoft-certified staff to ensure technological prowess and support. One reason you’re partnering with a service provider is to leverage their investment in highly qualified personnel.

Which in-house technologies do you use to support your hosted clients? If a service provider doesn’t invest in its infrastructure, this does not bode well for the services it provides. Make sure providers are using top-tier vendors and the latest technologies.

What other services do you provide? Finding a partner with multiple areas of expertise allows you to easily expand into other technology hosting agreements for money- and time-savers such as unified communications.

What migration tools are at my disposal? A provider’s use of automated tools eliminates a lot of the necessary legwork, while live telephone support ensures you’ll get answers when and how you need them.

How do you support after-hours email users? Some service companies only have a skeleton crew, if any, after-hours. Since employees access email around-the-clock, it’s important that someone is always available to answer the phone if questions or problems arise. Therefore, 24×7 support is vital.

How do you support my end-users in different geographies or countries? You don’t want agreements with multiple service providers; make certain your provider supports all the regions in which you operate – or look elsewhere.

Do you support mobile email users? With more and more people accessing email via their phones it’s critical that your service provider supports these users.

Are you PCI Certified? Payment Card Industry data security standards – mandated in many states – encompass acquiring banks, Independent Sales Organizations (ISOs), processors, hosts, e-commerce and retail merchants, shopping carts and other merchant services providers. PCI is a set of requirements designed to ensure that companies that process, store or transmit credit card information retain a secure environment.

Do you offer Microsoft Exchange as a hosted service? If not, how will the service provider support you when you decide to upgrade?

What is your average on-hold time for callers? Obviously nobody wants to spend their time on-hold. If a company cannot quantify hold times, that should send up a warning flag.

How will you support me as I grow? As you expand operations, can your service provider support more employees, more geographies and more technologies?

How do I control my data if I use your service? Your data should belong to you, and this fact must be stated clearly in your agreement. Watch out for companies that may hold data hostage if their contract is not renewed.

Is any of the migration process automated? Automation eliminates many time-consuming but necessary tasks, reducing the chance of errors and speeding up your Hosted Exchange San Antonio implementation. These tools allow you to learn from the combined experiences of your service provider, rather than demanding you duplicate efforts.

How do you help me migrate my end-users? Some Hosted Exchange San Antonio businesses only offer a technical support manual. Look for a partner that provides telephone and online support, as well as automation tools for many processes.

How long does migration typically take? It’s important that your migration can occur quickly so you can immediately reap the benefits of your hosted Exchange agreement. The more automation and live assistance available to you, the speedier the process will be.


Areas Covered

We provide Hosted Exchange services in San Antonio as well as, cloud services, computer IT support, network services and data backup plans to get rid of computer problems to businesses throughout south Texas and Schertz, Seguin, Boerne, Canyon Lake, Stone Oak, Universal City, Pleasanton, Castle Hills, Leon Valley, Converse, Shavano Park, Cibolo, Olmos Park, Live Oak, Timberwood Park, New Braunfels.

IT Consulting management in San Antonio with local experts who can help and visit your business to resolve computer problems: Cloud services, IT Support San Antonio, Stone Oak IT Consulting, Leon Valley Network Services, San Antonio Data Backup Plan and Disaster Recovery, Stone Oak Information Technology Consulting and San Antonio Anti-Virus and Data Security.

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